Outage Information

What To Do If The Power Goes Out

Check to see if others are without power. If you are the only one without electricity, check your circuit breaker panel or fuse box. Note that in some homes or buildings, the main breaker is located near the electric meter. If the breakers are in the “on” position or the fuses are not burned out, you will need to call an electrician.

Reporting an Outage

If others are without power, call the City of Fredericksburg Electric Department. On weekdays, between 7:30 am and 4:30 pm, call (830) 997-7521. At all other times, call (830) 997-8080. If the phone is busy, please try again. During an outage extra staff answer phones. When you call, be prepared to give:

  • Address
  • Outage information
  • Phone number
  • Your name

Additional Information

Once you have reported an outage, please know that crews are working on the problem. In a major outage, duplicate calls jam the busy phone lines and prevent us from receiving critical storm damage information to help crews quickly repair the problem.